PRIVACY POLICY

PRIVACY STATEMENT

Generictoner.com.au understands the sensitivity of your personal information. Personal information is defined in the Privacy Act 1988 (Cth) and means information or an opinion about an indentified individual, or an individual who is reasonably identifiable. We are very careful on how information about you is used and stored in our system, and we appreciate that you trust us to action this carefully and sensibly. By visiting genetictoner.com.au, you are accepting the practices described in this Privacy Policy.


WHAT WE COLLECT

Generictoner.com.au collects personal information for the purpose of conducting our business as an online retailer. The information we collect will include information you provide to us when you:

  • Register or subscribe to our website;
  • Complete a transaction on our website;
  • Contact us.

The personal information we collect may include, but is not limited to:

  • Your name;
  • Your contact details such as your email, delivery and billing address;
  • Your payment details (we do not store your credit card information in any way);
  • Other personal information during the course of a transaction or that you provide to us when you contact us.

We collect, hold, use and disclose your personal information for the purpose of:

  • Processing and delivering your order.
  • Managing product returns.
  • Receiving and resolving complaints.
  • Market research and market activities.
  • Personalising and improving our website.
  • Sending newsletter or promotional offers.
  • Testimonial and reviews of our shopping experience.

COOKIES

At Generictoner.com.au, “cookies” are routinely used. Cookies are small text files that a website or its service provider transfers to your computer’s hard drive through your internet browser. They allow our website to track and personalise your shopping experience by conveniently recognising your internet browser the next time you visit, and also to enhance our service by enabling extra services such as the ability to hold items in your shopping cart between visits to the website. If you wish to reject the cookie or regularly clear them from your computer, your shopping experience will be less enhanced than accepting cookies, however you will still be able to visit and use the website.


DATA SHARING

Generictoner.com.au will never sell, distribute or lease any of your personal information to third-party organisations. We may disclose your personal information to the following third-party recipients for the purposes as set out below:

  • Mailing and delivery system providers such as Australia Post and other couriers.
  • Email and Newsletter service providers.
  • Independent reviewing platform providers.
  • Drop ship suppliers.
  • Our professional advisers.
  • Government agencies when required by law.

SITE SECURITY

At Generictoner.com.au, we are very sensitive about your personal information. We have implemented security systems to protect your personal information from loss, misuse, interference, unauthorised access, modification and disclosure. Generictoner.com.au will NEVER see your credit card number Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to be protected against unauthorised access to your sensitive information especially to your passwords and to your computer. Be sure to sign out when finished using a shared computer.


LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


CHANGES TO OUR PRIVACY POLICY

Generictoner.com.au will update its Privacy Policy whenever the Act is amended. We reserve the right to modify this Privacy Policy at any time. These amendments will take effect from the time of posting and we encourage you to check back for any changes.