ORDER TRACKING

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

DISPATCH TIME

Within 24 Hours

Orders are dispatched within 24 hours after payments are cleared.

DELIVERY TIME

3 - 5 Business Days

For metro areas. Delivery time usually between 8:00am to 5:30pm.

MORE INFO

Delivery Information

For more information, go to Delivery & Return.

ORDER STATUS HELP

Table containing Order On hold, Processing, Completed, Refunded table
  • How do I know if my order was received?

When you place an order, you will receive an email confirmation from us. The order acknowledgement will contain your order number and order details. Once your payment has been cleared, and your order has been dispatched, you will receive an Order Complete email along with your order tracking information.

Please enter the details in ORDER TRACKING form above, or alternately, you can log into your account and check your Order History in the My Account section.

  • Can I make changes to my order?

We try our very best to amend your order – please Contact Us as soon as possible if you require to make changes to your order. However sometimes we process your order as soon as we receive it, in which a delivery has been arranged with the couriers, therefore in such case we cannot cancel or change your order. If you change your mind after placing your order, you may return any items that comply with our Delivery & Return.

Get answers to all your questions

We will answer any questions you may have about your order

Monday to Friday from 9:00AM to 5:30PM AEST

SEND US A MESSAGE

    CONTACT INFORMATION

    Operating Hours

    Monday – Friday
    9:00AM – 5:30PM AEST

    Telephone

    1300 091 161

    Do you have questions? Send us an email and we’ll get in touch shortly.